mekar77 Privacy Policy

This page describes what we collect when you use mekar77 and how we keep that data protected. We take your privacy seriously and are transparent about the information we gather, how we process it, and the rights you hold over your own data.

When you open an account on mekar77, you provide us with personal details — your email, phone number, identity documents, and payment information. We use these details to verify your identity, process your deposits and withdrawals, and comply with local regulations. Our commitment is to handle this information securely and to share it only with the parties necessary to deliver our service.

We operate across multiple jurisdictions and our data practices reflect the legal requirements of each region where we offer our platform. If you have questions about how we handle your data, our support team is available to clarify any section of this policy.

What we collect on mekar77

We collect information in several categories. Account data includes your email address, phone number, username, and password. Identity data includes your full name, date of birth, national ID number, and a copy of your ID document — typically a passport or national identity card. We require this information to verify your identity and comply with anti-money-laundering regulations.

Payment data includes your bank account details, card numbers, or mobile wallet identifiers (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet). We also collect transaction history — deposits, withdrawals, and betting activity. Behavioural data includes your login times, the games or markets you access, and your betting patterns. We use this to detect fraud, prevent account abuse, and improve our service.

Technical data includes your IP address, device type, browser version, and operating system. We collect this to troubleshoot technical issues, prevent unauthorized access, and understand how users interact with mekar77 across different devices and networks.

How we use your data

• Account verification and KYC compliance — we verify your identity against government records and cross-check your details against sanctions lists.
• Payment processing — we share your bank or wallet details with payment processors (mobile banking, local payment, online payment, e-wallet, and mobile wallet operators) to execute deposits and withdrawals.
• Fraud detection — we analyse your betting patterns and transaction history to identify suspicious activity and protect your account.
• Legal compliance — we retain records to satisfy regulatory requirements in Indonesia and other jurisdictions where we operate.
• Customer support — we use your account history to resolve disputes, answer questions, and investigate complaints.
• Service improvement — we analyse aggregate data to understand user behaviour and refine our platform.

Third-party processors

Our mekar77 platform relies on third-party service providers to deliver core functions. Payment processors handle your bank transfers and mobile wallet transactions. Identity verification services cross-check your documents against government databases. Cloud infrastructure providers host our servers, which may be located outside Indonesia. Email and SMS providers send you account notifications and verification codes. Analytics platforms help us understand how users navigate mekar77 and where technical issues occur.

We have data-processing agreements in place with each provider, requiring them to protect your data and use it only for the purposes we specify. However, we cannot guarantee the security practices of third parties, and you should review their privacy policies independently.

Your rights and our commitments

You have the right to access your personal data held on mekar77. You can request a copy of your account information, transaction history, and identity documents by contacting our support team. You also have the right to correct inaccurate information — if your address or phone number has changed, you can update it in your account settings or ask our team to do so.

You may request deletion of your account and associated data, subject to our legal obligations. If you have an outstanding balance or an open dispute, we may retain your records until the matter is resolved. You have the right to object to certain uses of your data — for example, you can opt out of marketing emails at any time by clicking the unsubscribe link in our messages.

We are committed to handling your data transparently and securely, and to respecting your rights under applicable privacy law.

Cookies and tracking

Our mekar77 platform uses cookies to remember your login session, store your language preference, and track your activity for fraud prevention. Essential cookies are necessary for the platform to function — without them, you cannot log in or place bets. Analytical cookies help us understand which pages are most visited and where users encounter errors. You can disable non-essential cookies in your browser settings, but this may limit your ability to use mekar77.

Contact and complaints

If you have questions about this privacy policy or concerns about how we handle your data, contact our support team via live chat, email, or in-app help. Our team is available to clarify any section and to assist with data access requests. If you believe we have mishandled your data or violated your privacy rights, you may lodge a complaint with the relevant data protection authority in your jurisdiction.

This policy applies to all users of mekar77, regardless of location. Our services are available only where local law permits. We reserve the right to update this policy to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by posting a notice on our platform.